FAQ

Where does this store ship from?

NYC, New York.

 

What is this store's return and exchange policy?

No refunds. No exchanges.

 

Do you accept orders placed outside of the USA?

Domestic Orders Only.

 

How long will it take to receive my order?

Due to Covid-19, it may take up to 10-14 business days for the order to ship out. Once shipped most domestic orders take anywhere from 2 to 7 business days to arrive.

 

How do I pay for my order? Is it secure?

The Pup Relief Tour’s checkout processor uses the Stripe Payment Platform, one of the most trusted online payment solutions on the web. Stripe accepts Visa, Mastercard, Discover and American Express.

 

What if something is wrong with my order?

If you have a problem with an order from this store, please contact hello@puprelieftour.com.

 

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